Invited Topics
• Artificial intelligence and robots in service
• Base of pyramid (BoP) Service Research
• Customer experience
• Data science for service (Big data or unstructured data analytics)
• Digitalization of services
• Education service
• Environment, sustainability and service
• Healthcare and wellness service
• Mobile technology and service
• Public, not-for-profit and governmental service
• Service ecosystem
• Service in global pandemic age
• Service in manufacturing companies/organizations
• Service innovation and creativity
• New service development
• Service design
• Technology and service
• Transformative service
• Value cocreation
• Virtual workplace
• Other topics related to service